Products and Services
Am I flying with a low-cost airline?
Can I bring my pet with me?
Can I check in online?
Can I purchase additional baggage allowance or add sporting equipment for my trip?
Can I skip the outbound flight and only take the return?
Cancelling a hotel you bought together with your flight?
Do I always need a valid passport and visa when travelling abroad?
Do I need a passport and a visa for the destination I am visiting?
How can I be sure that I have enough time to make my connecting flight?
How can I find and print my receipt?
How many bags can I bring?
I haven’t received my booking confirmation, what should I do?
I lost my baggage, what should I do?
I need assistance when I am travelling, can you help me?
I provided the wrong email address, what should I do?
My trip consists of two single tickets, is there anything I should be aware of?
What are the rules regarding liquids, medication, baby food and special dietary items in hand luggage?
What documents do I need to take with me?
Where can I find my ticket?